Include an awesome customer experience with every purchase.
Ensure that all of your channels lead to a great experience. Merge all of your customer data – online and offline, mobile and PC – and use it to personalise each of your customer interactions. Every customer is different. Treat them that way.
Determine customer lifetime value
All customers are not created equal. Predict which ones are worth the most to your business and manage your offers accordingly.
Learn more about Webtrekk User Relationship Management.
Understand customer behaviour
How recently did the customer make a purchase? How often do they purchase? How much do they spend? Uncover the data – and put it to use.
Learn more about Webtbrekk Marketing Automation.
Learn more about your customers across different channels with Webtrekk app tracking. How do big spenders use your apps? How do new customers use them? What percent of online conversion starts as mobile browsing?
Learn more about Webtrekk Mobile Analytics and Analytics for Apps.