Make the right call, every time.
Webtrekk gives telecom operators insights into what their customers want, and gives them the tools to turn these insights into personalised, automated offerings.
Order status tracking
Measure cart abandonment and order conversion. Understand the structure of your order funnel, uncover upselling opportunities and analyse the status of your orders.
Understand the profile of your visitors and recommend plans and phone models tailored to their predicted needs. Upsell with on-site, in-session and email product recommendations.
Customer lifetime value
All customers are not created equal. Predict which ones are worth the most to your business and manage your offers accordingly.
Churn and customer lifetime value go hand-in-hand. Determine churn based on user data, as well as pre- and in-session behaviour.
Online data for in-store communication
Use info about relevant offers and products when customers are inside your store.
► See it here.