Berlin, 30 January 2019 – Webtrekk, one of the market leaders in Premium Customer Analytics platforms in Europe, announces the growth of its management team with three internal promotions: Maxi Nelkenbrecher is now Head of Key Account Management, Rebekka Noffz is Head of Customer Care Consulting & Analytics, and Sven Kliem is Head of Pre-Sales & Customer Success. Nelkenbrecher, Noffz and Kliem support Webtrekk in its growth and in strengthening the Customer Retention, Customer Support and Customer Onboarding divisions.
As an independent customer analytics provider with a best-of-breed approach, Webtrekk’s portfolio consists of more than 400 national and international customers. The personnel decisions of the Berlin-headquartered company reflect the growing demands of the Service and Support and the Customer Success Management sectors, along with a successful 2018. Webtrekk is predicting a double-digit percentage growth in sales in 2019, and there are currently twelve additional positions advertised.
The new Head of Key Account Management, Maxi Nelkenbrecher, is responsible for the existing customer accounts as well as the development of sales strategies for the Webtrekk product portfolio. Since 2016, Nelkenbrecher has been the Key Account Manager of Webtrekk, and before that, she was the Senior Key Account Manager of Agency Sales at the data-driven native advertising platform, plista.
Rebekka Noffz has had an extensive career in the customer care sector. Before she came to Webtrekk in 2017, she was the Customer Service Manager at the tech company, Nex-Network.de. As Head of Customer Care Consulting & Analytics, Noffz is in charge of Webtrekk’s customer service. She is responsible for customer support and knowledge management and also takes care of process optimization.
Originally from the video game industry, Sven Kliem began his career at Webtrekk in 2014 as a Pre-Sales Consultant. With his appointment as Head of Pre-Sales & Customer Success, Kliem is in charge of the organization, management and further development of the Pre-Sales department and ensures the smooth operation of onboardings and trainings of new customers.
Christian Sauer, the founder of Webtrekk, congratulates them: “Maxi, Rebekka and Sven are an integral part of our company. It’s important to have such experienced employees to develop a successful and enduring brand and product. With these three promotions, we are getting more experts who dispense product know-how and business development skills on our Management Team who can help us grow dynamically.“
Webtrekk is one of the market leading premium Customer Analytics Platforms in Europe. The company offers a customer intelligence platform that allows companies to connect, analyze and activate user and marketing data across all devices. With its best-of-breed approach, the independent tech company offers well-founded analytics expertise that provides first-party data to help customers reach maximum data depth. Webtrekk guarantees the highest data protection standards and is TÜV certified. The data is stored on servers in the European Union. Founded by Christian Sauer and Norman Wahnschaff in 2004, Webtrekk currently has over 130 employees. With its headquarters in Berlin, it has further subsidiaries in Italy and Spain. Notable Webtrekk customers include FlixBus and MyToys. Learn more at www.webtrekk.com.
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