Our Values

Our data-driven experience business is based on four core values that guide our daily interaction and decision-making. Inclusion and diversity are a key part of Webtrekk. We believe that we’re stronger because of our differences. In order to ensure a truly diverse environment, we hire based on value fit.

We are ONE team

Collegiality is in our DNA. Our business is tech but tech depends on people. Therefore, we are committed to build the best product along with a place of belonging. We work together – we win together. And we proudly extend this to our customers.

We take on RESPONSIBILITY

Our mutual effort and success rest on individual ownership. That’s why we push ourselves rather than wait to be pushed. We take initiative to contribute and to grow.

We stand for CLARITY

Data integrity is paramount to us. We provide reliable data to empower the best decisions. To achieve this, we value open and transparent communication.

We focus on SOLUTIONS

We are experts in creating customized solutions. We generate new insights from data. Often our customers are amazed at the power of our software. The magnitude of our product is met by our open mindset: we tackle every and any challenge as one we can solve.



Open Positions

We're looking out for fresh thinkers who are passionate about data-driven customer experiences and marketing analytics. If you're ambitious and ready to work in dynamic working environment, then you'll feel at home with Webtrekk.

Content Manager B2B als Elternzeitvertretung (m/w/d)

Content Manager B2B als Elternzeitvertretung (m/w/d)

Berlin, Start ab 01.01.2020 - 31.12.2020

Webtrekk ist einer der Marktführer für Customer Intelligence und Marketing Analytics in Europa. Wir unterstützen Marketer und Datenanalysten dabei, das Verhalten ihrer Webseiten- und App-Nutzer kanalübergreifend zu verstehen, zu analysieren und gezielt für Marketing-Maßnahmen zu nutzen. Unser Hauptsitz befindet sich in Berlin, weitere Niederlassungen sind in Italien, Großbritannien, Frankreich, Polen und in den Vereinigten Staaten. Weltweit vertrauen mehr als 3.000 Kunden auf unsere Lösungen – von Old Economy bis hin zu digitalen Vorreitern. Seit 2019 gehören wir zum Marketing-Technologie-Dienstleister Mapp.

Das sind Deine Aufgaben:

  • Zentrale/r Ansprechpartner/in für die Erstellung und Optimierung sämtlicher Inhalte aller Formate und Kanäle für die EMEA-Region
  • Definition der Webtrekk Content-Strategie und -Planung für Blogposts, Case Studies, Newsletter, Broschüren, E-Books und Videos
  • Erstellung kreativer und redaktionell hochwertiger Inhalte für Website, Dokumente und Blog zur Leadgenerierung und unter Berücksichtigung der Sichtbarkeit in Suchmaschinen (SEO)
  • Einfache und verständliche Darstellung unserer Produkte und technischer Konzepte
  • Unterstützung im Bereich Social Media und Erfahrung im Bereich Webanalyse
  • Koordinierung der Content-Erstellung mit Stakeholdern aus Sales, Customer Care und Product Management. Hierfür findest Du spannende Themen, setzt Deadlines, optimierst und veröffentlichst deren Texte, Produktinformationen, Präsentationen u.v.m.
  • Projektmanagement und regelmäßiger Austausch mit dem globalen Marketing-Team von Mapp

Du bringst mit

  • Mehrjährige Erfahrung im Bereich Content Marketing, Product Marketing, Communications oder PR – idealerweise im B2B-, SaaS- oder Software-Umfeld
  • Leidenschaft fürs Schreiben, exzellenter Schreibstil sowie ausgezeichnete Kommunikationsfähigkeiten
  • Deutsch auf Muttersprachniveau und sehr gute Englischkenntnisse
  • Gute Kenntnis der MarTech-Branche und Interesse an technischen Konzepten
  • Know-how in der Anwendung gängiger Marketingtools, wie WordPress, Hubspot, Salesforce im Umgang mit Social Media
  • Erfahrung in der Anwendung von Analytics- und SEO-Tools zur Messung unserer Content Marketing-Aktivitäten
  • Hohes Maß an Eigenmotivation, eine proaktive Arbeitsweise, Enthusiasmus und Kreativität
  • Freude an der Arbeit im Team und am engen Austausch mit internen und externen Stakeholdern

Das bieten wir Dir:

  • Perspektive: Zusammen mit Mapp sind ein stark wachsendes Team von Experten in dem Zukunftsbereich schlechthin, d.h. Du wirst viel neues Wissen und Erfahrungen bei uns sammeln können. Wir bieten Dir Gestaltungsspielraum für Deine Ideen und anspruchsvolle Aufgaben mit vielfältigen Entwicklungsmöglichkeiten im fachlichen und Management-Bereich.
  • Teamorientierte Atmosphäre: Unsere Kultur umfasst Integrität, Teamarbeit und Innovation. Alle unsere Mitarbeiter werden Dir bestätigen, dass die freundschaftliche Atmosphäre innerhalb unseres Unternehmens ein großer Antriebsfaktor ist. Dies ist uns enorm wichtig.
  • Goodies: Individuelle Trainingsangebote, Firmen-Ticket, Team-Events, Kicker, frisches Obst und eine sonnige Dachterrasse.

Interesse?

Dann freuen wir uns über Deine aussagekräftige und vollständige Bewerbung - unter Angabe Deiner Verfügbarkeit und Gehaltsvorstellung. Die Position ist im Rahmen einer Elternzeitvertretung zunächst auf ein Jahr befristet – eine Übernahme in ein unbefristetes Arbeitsverhältnis ist möglich.



Apply Now
Customer Advocacy Manager – Analytics (m/f/d)

Customer Advocacy Manager – Analytics (m/f/d)

Berlin, Start date asap

Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analysts in understanding and analyzing the behavior of their website and app users across all channels and help to utilize this information specifically for marketing purposes. Our solution, which is based on first-party data, ensures maximum data depth for our customers. We are headquartered in Berlin, Germany with offices in Italy, the United Kingdom, France, Poland, and the United States. More than 3,000 customers worldwide rely on our solutions – from old economy to digital pioneers.

DUTIES AND RESPONSIBILITIES

The Customer Advocacy Manager is a fully cross-functional role; touching on all aspects of the customer experience, from account management, project management, and technical support. You will handle front-line customer service and technical support and answer daily questions for Webtrekk’s pool customers. Training on the different applications to be supported along with internal tools will be provided.
  • Solution, management and follow-up of front-line customer service questions about tool functionalities, analyses and reports and technical support tickets
  • Management of company inquiries, contract and renewal questions on an international level
  • Basic analysis of technical support requests and interface with IT department on bugs or complex issues, including ticket submission for customer and ensuring handling/resolution occurs
  • Build a sustainable relationship between customers and Webtrekk; identify potential up-sell or cross-sell opportunities in close collaboration with our Account Management team.
  • Creation and maintenance of customer service and technical support documentation

REQUIRED SKILLS AND EXPERIENCE

  • Degree in marketing, advertising, communications, economics, computer science or engineering and at least 1 year of relevant experience in a similar customer facing role
  • Strong service mentality and an independent and solution-oriented way of working
  • Excellent analytical skills and proven experience with Analytics software and reporting.
  • Strong communication skills and the ability to present complex facts in a written and verbally comprehensible manner.
  • Very good knowledge of German and English.
  • Basic knowledge of common web technologies (HTML, JavaScript, CSS)
  • Experience in using technical support ticketing systems, Salesforce or Atlassian solutions would be an advantage

WHAT WE OFFER

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional skills.
  • Team oriented atmosphere: Our culture embraces integrity, teamwork and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, employee discounts, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.

INTERESTED?

We look forward to receiving your application, including your salary expectations, in addition to your earliest possible starting date.

Apply Now

Berlin, Germany

immediately

Customer Success Manager (m/f/d)

Customer Success Manager (m/f/d)

Berlin, Start date asap

Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analysts in understanding and analyzing the behavior of their website and app users across all channels and help to utilize this information specifically for marketing purposes. Our solution, which is based on first-party data, ensures maximum data depth for our customers. We are headquartered in Berlin, Germany with offices in Italy, the United Kingdom, France, Poland, and the United States. More than 3,000 customers worldwide rely on our solutions – from old economy to digital pioneers.

DUTIES AND RESPONSIBILITIES

The Customer Success Manager (CSM) will support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization and expansion. CSMs are the main interface for all programme-related inquiries and build relationships with all relevant stakeholders as trusted advisor. They are responsible for customer retention and the prevention of churn across our Customer base.
  • Manage your own customer portfolio and actively build a sustainable relationship by anticipating customers’ requirements and possible challenges - make our customers successful!
  • Serve as the primary point of contact for our most important customers, working with the Pre-sales, Account Management and Sales Teams to facilitate a seamless customer communication and drive long-term account satisfaction & growth.
  • Promote the company’s solutions and services through the relationships you have nurtured within the accounts and identify potential up-sell or cross-sell opportunities in close collaboration with our Account Management team.
  • Handle customer requests about tool functionalities, analyses, reports and technical topics, identify potential issues and work with the wider business to take timely and effective action to resolve them.
  • Maintain a mastery of Webtrekk and Mapp products, capabilities, roadmaps and people to solve and simplify analytical and marketing problems.

REQUIRED SKILLS AND EXPERIENCE

  • Degree in marketing, advertising, communications, economics, computer science or engineering as well as a proven track record of driving customer success and aligning within complex customer environments.
  • Creative thinking and ability to understand customer requirements, develop and guide their thinking to identify measures of success.
  • Excellent analytical skills and proven experience with Analytics software and reporting.
  • Strong communication & interpersonal skills and the ability to present complex facts in a written and verbally comprehensible manner. Very good knowledge of German and English.
  • Strong service mentality and an independent and solution-oriented way of working.
  • Basic knowledge of common web technologies (HTML, JavaScript, CSS).

WHAT WE OFFER

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional skills.
  • Team oriented atmosphere: Our culture embraces integrity, teamwork and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, employee discounts, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.

INTERESTED?

We look forward to receiving your complete online application including your salary expectations, in addition to your earliest possible starting date.

Apply Now

Berlin, Germany

immediately

Senior Account Manager (m/w/d)

Senior Account Manager (m/w/d)

Berlin, ab sofort

Webtrekk ist einer der Marktführer für Customer Intelligence und Marketing Analytics in Europa. Wir unterstützen Marketer und Datenanalysten dabei, das Verhalten ihrer Webseiten- und App-Nutzer kanalübergreifend zu verstehen, zu analysieren und gezielt für Marketing-Maßnahmen zu nutzen. Unser Hauptsitz befindet sich in Berlin, weitere Niederlassungen sind in Italien, Großbritannien, Frankreich, Polen und in den Vereinigten Staaten. Weltweit vertrauen mehr als 3.000 Kunden auf unsere Lösungen – von Old Economy bis hin zu digitalen Vorreitern. Seit 2019 gehören wir zum Marketing-Technologie-Dienstleister, Mapp.   Um unser Wachstum weiter voranzutreiben, suchen wir zum nächstmöglichen Zeitpunkt einen Senior Account Manager (m/w/d), der uns bei der Betreuung und Entwicklung unserer Bestandskunden unterstützt.

Das sind Deine Aufgaben:

  • Du betreust eigenverantwortlich dein eigenes Kundenportfolio, setzt Dich mit den Bedürfnissen unserer Kunden aktiv auseinander; berätst, inspirierst und entwickelst passgenaue Lösungen auf Basis individueller Kundenanforderungen
  • Du präsentierst unsere Produkte beim Kunden, inkl. der Durchführung von Tool-Demos und Begleitung von Workshops
  • Du hast die Umsatzverantwortung immer im Blick; mit deiner konzeptionellen und inhaltlichen Beratung identifizierst und realisierst du Upselling-Potenziale bei unseren Bestandskunden
  • Du erstellst individuelle Kundenangebote, verantwortest Vertragsverhandlungen und steuerst proaktiv die interne Kommunikation mit der Rechtsabteilung, der Buchhaltung und dem Projektmanagement
  • Du nimmst regelmäßig an Messen, Kongressen und Veranstaltungen in der DACH-Region teil
  • Du bleibst stets am Ball, d.h. Du bildest Dich dauerhaft weiter und hast stets ein Auge auf die Markt- und Digital-Trends

Du bringst mit

  • Du hast mehrjährige relevante Erfahrung in der Kundenbetreuung und -entwicklung, idealerweise im Software-B2B-Bereich
  • Du begeisterst Dich für digitale Geschäftsmodelle und besitzt gute Kenntnisse in den Bereichen Software, eCommerce und Online-Marketing
  • Du bist eine vertrauenswürdige Persönlichkeit mit einem positiven und professionellen Auftreten sowie einer hohen Kundenorientierung
  • Du bist sehr kommunikativ, netzwerkst gern und hältst überzeugende Prätentionen und Kundentermine
  • Du arbeitest sehr strukturiert und zielorientiert, hast ausgeprägte analytische und konzeptionelle Fähigkeiten und kannst komplexe Sachverhalte sowie erklärungsbedürftige Produkte auf allen Management-Ebenen verständlich darstellen
  • Sehr gute Deutsch- und Englischkenntnisse sowie eine grundlegende Reisebereitschaft runden Dein Profil ab

Das bieten wir Dir:

  • Perspektive: Wir sind ein stark wachsendes Team von Experten in dem Zukunftsbereich schlechthin, d.h. Du wirst viel neues Wissen und Erfahrungen bei uns sammeln können. Wir bieten Dir Gestaltungsspielraum für Deine Ideen und anspruchsvolle Aufgaben mit vielfältigen Entwicklungsmöglichkeiten im fachlichen und Management-Bereich.
  • Teamorientierte Atmosphäre: Unsere Kultur umfasst Integrität, Teamarbeit und Innovation. Alle unsere Mitarbeiter werden Dir bestätigen, dass die freundschaftliche Atmosphäre innerhalb unseres Unternehmens ein großer Antriebsfaktor ist. Dies ist uns enorm wichtig.
  • Goodies: Individuelle Trainingsangebote, Firmen-Ticket, Team-Events, Kicker, frisches Obst und eine sonnige Dachterrasse.

Interested?

Dann freuen wir uns über Deine aussagekräftige und vollständige Bewerbung - unter Angabe Deiner Verfügbarkeit und Gehaltsvorstellung.

Apply Now

Berlin, Germany

immediately

Senior Software Architect - Java

(Senior) Software Architect - Java

Berlin, Start date asap

Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analysts in understanding and analyzing the behavior of their website and app users across all channels and help to utilize this information specifically for marketing purposes. Our solution, which is based on first-party data, ensures maximum data depth for our customers. We are headquartered in Berlin, Germany with offices in Italy, the United Kingdom, France, Poland, and the United States. More than 3,000 customers worldwide rely on our solutions – from old economy to digital pioneers.

DUTIES AND RESPONSIBILITIES

In this position, you will strengthen one of our agile development teams and design and develop a high-performance delivery platform supporting several products to handle a huge number of requests:
  • Get involved in all phases of the product lifecycle: requirements analysis, design process, implementation, testing and deployment
  • You will develop new and optimize existing components always with an eye on scalability, performance and maintenance.
  • Create proof of concepts and MVP’s
  • Lead your teams technical vision

REQUIRED SKILLS AND EXPERIENCE

  • At least 3 years of hands-on experience with developing in Java
  • Strong grasp of NoSQL systems (MongoDB, ElasticSearch, Cassandra) as well as experience in working with relational databases (MariaDB, MySQL, EXASOL)
  • Experience with distributed systems based on RESTful services
  • Profound knowledge in designing of high-performance and availability software systems
  • Experience with asynchronous systems including message queueing (e.g. Kafka)
  • Practical experience with tools for build and deployment automation (like Maven, Jenkins, Ansible, Docker)
  • Ability to learn and apply new technical skills and concepts quickly
  • Team spirit and enjoyment for agile procedures,
  • Creativity and the word to convince people doing the right things first
  • Very good level of English, German is a plus

WHAT WE OFFER

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional and management skills.
  • Team oriented atmosphere: Our culture embraces integrity, team work and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.
  • TechCulture: Work with experienced developers who share the ambition for well-written and clean code. Choose your hardware, OS and IDE. Bring in your own ideas, work with open source and have fun at product demos, hackathons and meetups.

INTERESTED?

We look forward to receiving your application, including your salary expectations, in addition to your earliest possible starting date. If available, please provide a link to any additional online resources like a GitHub and/or Stack Overflow profile.

Apply Now

Berlin, Germany

immediately

Senior Technical Writer (m/f/d)

Senior Technical Writer (m/f/d)

Berlin, ab sofort

Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analysts in understanding and analyzing the behavior of their website and app users across all channels and help to utilize this information specifically for marketing purposes. Our solution, which is based on first-party data, ensures maximum data depth for our customers. We are headquartered in Berlin, Germany with offices in Italy, the United Kingdom, France, Poland, and the United States. More than 3,000 customers worldwide rely on our solutions – from old economy to digital pioneers.

DUTIES AND RESPONSIBILITIES

In this position, you will strengthen our Learning and Documentation Team and create an excellent, easy to understand and helpful technical documentation for the whole Mapp Cloud. We are looking for a fellow Technical Writer (m/w/d) who will be responsible for creating technical integration documents (API, SDK, Plugins), FAQs and learning material. We believe in clear, concise and consistent knowledge transfer with a wide-range of different customer personas, and this being the foundation of building successful products and sustaining that success.

  • Help building a new company wide documentation platform in Confluence, which will include all customer facing documentation, like Training chapters, Best practices, FAQs, API, SDK
  • Create a concept for this documentation and structure the content to target different personas such as data analysts, marketing professionals, IT professionals and/or developers
  • You will work closely with the Product Development Teams and Engineers to ensure learning documents and related documentation platform is up to date and accurate
  • Review current documentation, work on editing, developmental editing, updating, proof reading and re-iterating where necessary to address different customer personas
  • Work closely with Customer Care Teams to create documents, update and/or amend existing documents in relation to the information acquired from customer feedback and support tickets
  • Closely monitor the usage, manage and maintain documentation consistency and actuality based on data driven decisions to iterate and improve the product documentation over time

REQUIRED SKILLS AND EXPERIENCE

This position requires a proven track record of creating and maintaining online help, user manuals, release notes, training documentation for processes, products and technologies.

  • Excellent written and verbal German and English language skills
  • Very good knowledge in Confluence
  • Ability to meet short deadlines without compromising content quality
  • Good understanding of the SaaS business and customer intelligence concept
  • Clear and concise communication with a wide variety of key stakeholders
  • Experience working in an agile environment and ability to adapt quickly to changing product priorities

WHAT WE OFFER

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional skills.
  • Team oriented atmosphere: Our culture embraces integrity, teamwork and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, employee discounts, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.

INTERESTED?

We look forward to receiving your complete application, including your salary expectations, in addition to your earliest possible starting date.



Apply Now
Software Developer - Python & Java - Data Science

Software Developer Python & Java - Data Science

Berlin, asap

Webtrekk is a customer analytics platform that allows our customers to collect, analyze and activate their user and marketing data across all devices. Founded in 2004, Webtrekk is driving innovation in high-end Digital Analytics and today has more than 150 employees in 5 locations around the world to set new benchmarks in Digital Marketing. We help our customers to be more successful with data science driven products - less gut decisions, more data driven decisions. Our powerful high-traffic platform is designed to process more than 300 terabyte raw data and up to 60k requests/sec.

Your responsibilities:

As part of our cross functional agile Kanban team, you implement use cases while sharing your expertise with the team to fulfil your responsibilities, which are:
  • High quality product development from concept to acceptance
  • Sustainable maintenance and operations of the team’s components
  • Driving innovation to create business value
  • Owning and driving user stories as well as technical topics
  • Guiding Juniors at task level
  • Supporting architectural decisions by proper documentation and information

The assets you bring to the team:

  • PhD or Master’s Degree in Mathematics, Statistics, Physics, Computer Science or Informatics
  • Minimum 1 year of commercial or industrial experience as Data Scientist or Python Programmer
  • Professional experience in both Java and Python
  • Knowledge of SQL and Big Data Technologies
  • Experience in mathematical programming (like MATLAB, Python, R)
  • Independent, committed, pragmatic, but also a good team player
  • Fluent in English, German a plus

What we offer:

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional and management skills.
  • Team oriented atmosphere: Our culture embraces integrity, team work and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.
  • TechCulture: Work with experienced developers who share the ambition for well-written and clean code. Choose your hardware, OS and IDE. Bring in your own ideas, work with open source and have fun at product demos, hackathons and meetups.

Interested?

We look forward to receiving your application, including your salary expectations, in addition to your earliest possible starting date. If available, please provide a link to any additional online resources like a GitHub and/or Stack Overflow profile.

Apply Now

Berlin, Germany

immediately

Team Lead Engineering - Backend (m/f/d)

Team Lead Engineering - Backend (m/f/d)

Berlin, Start date asap

 Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analysts in understanding and analyzing the behavior of their website and app users across all channels and help to utilize this information specifically for marketing purposes. Our solution, which is based on first-party data, ensures maximum data depth for our customers. We are headquartered in Berlin, Germany with offices in Italy, the United Kingdom, France, Poland, and the United States. More than 3,000 customers worldwide rely on our solutions – from old economy to digital pioneers.

DUTIES AND RESPONSIBILITIES

In this role, you will be leading a cross functional team of around 8 to 10 software engineers (Frontend-, Backend- and QA Engineers) which is mainly responsible for our Marketing Automation product. Our powerful high-traffic platform is designed to process more than 300 terabyte raw data and up to 60k requests/sec.

  • Manage, coach and mentor a cross-functional team of engineers to find best solutions for complex problems
  • Improve agile development and continuous deployment process
  • Foster continuous knowledge transfer; lead discussions with the team and management to define best practices and approaches
  • Work with product team throughout the development process and guarantee an aligned technical strategy across all agile teams
  • Ensure continuous process improvement and code quality
  • Set goals, objectives and priorities. Mentor team members, provide guidance by regular performance reviews

REQUIRED SKILLS AND EXPERIENCE

  • 3+ years of experience in leading and coaching development teams in an agile environment
  • Extensive knowledge of agile software development and a strong, clear understanding of software delivery KPIs
  • Modern, i.e. responsive leadership style with high social competence and at the same time goal- and project orientation
  • Ability to maintain a structured working style in a dynamic and fast-paced environment; can manage and prioritize well with a high aspiration for quality balanced with a good sense of pragmatism
  • Excellent communication skills and convincing performance on all hierarchical levels as well as a strong ability to network and shape positive working relationships
  • Expertise in Java, Spring Boot, Microservices, SQL and NoSQL Databases; experience with tools for build and deployment automation (i.e. Maven, Jenkins, Ansible)
  • Fluent in English, German language skills are a big plus

WHAT WE OFFER

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional and management skills.
  • Team oriented atmosphere: Our culture embraces integrity, teamwork and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, employee discounts, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.
  • TechCulture: Work with experienced developers who share the ambition for well-written and clean code. Choose your hardware, OS and IDE. Bring in your own ideas, work with open source and have fun at product demos, hackathons and meetups.

INTERESTED?

We look forward to receiving your complete online application including your salary expectations, in addition to your earliest possible starting date. If available, please provide a link to any additional online resources like a GitHub and/or Stack Overflow profile.



Apply Now
Werkstudent (w/m/d) Administration - Office, Finance, HR

Werkstudent (w/m/d) Administration - Office, Finance, HR

Berlin, ab sofort

Webtrekk ist einer der Marktführer für Customer Intelligence und Marketing Analytics in Europa. Wir unterstützen Marketer und Datenanalysten dabei, das Verhalten ihrer Webseiten- und App-Nutzer kanalübergreifend zu verstehen, zu analysieren und gezielt für Marketing-Maßnahmen zu nutzen. Unser Hauptsitz befindet sich in Berlin, weitere Niederlassungen sind in Italien, Großbritannien, Frankreich, Polen und in den Vereinigten Staaten. Weltweit vertrauen mehr als 3.000 Kunden auf unsere Lösungen – von Old Economy bis hin zu digitalen Vorreitern. Seit 2019 gehören wir zum Marketing-Technologie-Dienstleister Mapp.

Um unser Wachstum angemessen begleiten zu können, suchen wir zum nächstmöglichen Zeitpunkt einen engagierten Werkstudenten (m/w/d) mit einem großen Organisationstalent und Spaß am Umgang mit Menschen.

Im Einzelnen bedeutet das:

Als wichtiger Teil unseres General Administration Teams unterstützt Du die Abteilungen Office Management, Human Resources und Finance in ihrem Tagesgeschäft und verantwortest vielseitige eigene Projekte. Zu deinen Tätigkeiten gehört z.B.:

  • Organisation einer reibungslosen Büro-Infrastruktur, wie z.B. Gästeempfang, Postbearbeitung, Bedienung der Telefonzentrale, Vorbereitung von Terminen sowie Bestellwesen
  • Du bist eine wichtige Anlaufstelle, wenn es um Office-Kultur geht, d.h. du managst die Ausgabe unserer Office Supplies, organisierst regelmäßige Team-Events und unterstützt beim Onboarding neuer Kollegen (m/w/d)
  • Übernahme von Aufgaben im Rahmen der Rechnungsstellung und -prüfung sowie Erststellung von internen betriebswirtschaftlichen Analysen und Reporting
  • Unterstützung in der Datenpflege in diversen Tools & Systemen sowie der Archivierung von Unterlagen und Dokumenten

Dein Profil:

  • Eingeschriebener Student (m/w/d) an einer Hochschule oder Universität
  • Grundlegende betriebswirtschaftliche Kenntnisse und ein Interesse an digitalen Geschäftsmodellen
  • Eine kommunikative und organisationsstarke Persönlichkeit mit einem positiven Auftreten und einem Auge für Details
  • Ein Hohes Maß an Selbstständigkeit und Lernbereitschaft sowie Organisationstalent und eine präzise Arbeitsweise
  • Du bist sicher im Umgang mit MS-Office (Outlook, PowerPoint, Excel)
  • Du beherrschst Deutsch auf Muttersprachenniveau und hast sehr gute Englischkenntnisse

Das bieten wir Dir:

  • Perspektive: Wir bieten Dir eine spannende Werkstudentenstelle (20 h/Woche) in einem stark wachsenden Team von Experten in DEM Zukunftsbereich schlechthin. Du wirst viel neues Wissen und Erfahrungen bei uns sammeln können und erhältst Gestaltungsspielraum für Deine Ideen sowie anspruchsvolle Aufgaben mit vielfältigen Entwicklungsmöglichkeiten.
  • Teamorientierte Atmosphäre: Unsere Kultur umfasst Integrität, Teamarbeit und Innovation. Gegenseitige Unterstützung und der Erhalt einer freundschaftlichen Atmosphäre innerhalb unseres Unternehmens sind uns enorm wichtig.
  • Goodies: Individuelle Trainingsangebote, Team-Events, frisches Obst, Kicker und eine sonnige Dachterrasse.

Interesse?

Dann freuen wir uns über Deine aussagekräftige Bewerbung - unter Angabe Deiner Verfügbarkeit.



Apply Now

Berlin, Germany

immediately

Senior Software Architect - Java

(Senior) Software Architect - Java

Berlin, Start date asap

Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analysts in understanding and analyzing the behavior of their website and app users across all channels and help to utilize this information specifically for marketing purposes. Our solution, which is based on first-party data, ensures maximum data depth for our customers. We are headquartered in Berlin, Germany with offices in Italy, the United Kingdom, France, Poland, and the United States. More than 3,000 customers worldwide rely on our solutions – from old economy to digital pioneers.

DUTIES AND RESPONSIBILITIES

In this position, you will strengthen one of our agile development teams and design and develop a high-performance delivery platform supporting several products to handle a huge number of requests:
  • Get involved in all phases of the product lifecycle: requirements analysis, design process, implementation, testing and deployment
  • You will develop new and optimize existing components always with an eye on scalability, performance and maintenance.
  • Create proof of concepts and MVP’s
  • Lead your teams technical vision

REQUIRED SKILLS AND EXPERIENCE

  • At least 3 years of hands-on experience with developing in Java
  • Strong grasp of NoSQL systems (MongoDB, ElasticSearch, Cassandra) as well as experience in working with relational databases (MariaDB, MySQL, EXASOL)
  • Experience with distributed systems based on RESTful services
  • Profound knowledge in designing of high-performance and availability software systems
  • Experience with asynchronous systems including message queueing (e.g. Kafka)
  • Practical experience with tools for build and deployment automation (like Maven, Jenkins, Ansible, Docker)
  • Ability to learn and apply new technical skills and concepts quickly
  • Team spirit and enjoyment for agile procedures,
  • Creativity and the word to convince people doing the right things first
  • Very good level of English, German is a plus

WHAT WE OFFER

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional and management skills.
  • Team oriented atmosphere: Our culture embraces integrity, team work and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.
  • TechCulture: Work with experienced developers who share the ambition for well-written and clean code. Choose your hardware, OS and IDE. Bring in your own ideas, work with open source and have fun at product demos, hackathons and meetups.

INTERESTED?

We look forward to receiving your application, including your salary expectations, in addition to your earliest possible starting date. If available, please provide a link to any additional online resources like a GitHub and/or Stack Overflow profile.

Apply Now
Software Developer - Python & Java - Data Science

Software Developer Python & Java - Data Science

Berlin, asap

Webtrekk is a customer analytics platform that allows our customers to collect, analyze and activate their user and marketing data across all devices. Founded in 2004, Webtrekk is driving innovation in high-end Digital Analytics and today has more than 150 employees in 5 locations around the world to set new benchmarks in Digital Marketing. We help our customers to be more successful with data science driven products - less gut decisions, more data driven decisions. Our powerful high-traffic platform is designed to process more than 300 terabyte raw data and up to 60k requests/sec.

Your responsibilities:

As part of our cross functional agile Kanban team, you implement use cases while sharing your expertise with the team to fulfil your responsibilities, which are:
  • High quality product development from concept to acceptance
  • Sustainable maintenance and operations of the team’s components
  • Driving innovation to create business value
  • Owning and driving user stories as well as technical topics
  • Guiding Juniors at task level
  • Supporting architectural decisions by proper documentation and information

The assets you bring to the team:

  • PhD or Master’s Degree in Mathematics, Statistics, Physics, Computer Science or Informatics
  • Minimum 1 year of commercial or industrial experience as Data Scientist or Python Programmer
  • Professional experience in both Java and Python
  • Knowledge of SQL and Big Data Technologies
  • Experience in mathematical programming (like MATLAB, Python, R)
  • Independent, committed, pragmatic, but also a good team player
  • Fluent in English, German a plus

What we offer:

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional and management skills.
  • Team oriented atmosphere: Our culture embraces integrity, team work and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.
  • TechCulture: Work with experienced developers who share the ambition for well-written and clean code. Choose your hardware, OS and IDE. Bring in your own ideas, work with open source and have fun at product demos, hackathons and meetups.

Interested?

We look forward to receiving your application, including your salary expectations, in addition to your earliest possible starting date. If available, please provide a link to any additional online resources like a GitHub and/or Stack Overflow profile.

Apply Now

Berlin, Germany

immediately

Team Lead Engineering - Backend (m/f/d)

Team Lead Engineering - Backend (m/f/d)

Berlin, Start date asap

 Webtrekk is one of Europe’s market leaders for Customer Intelligence and Marketing Analytics. Since 2019, we are part of the marketing technology service provider, Mapp, and support marketers and data analysts in understanding and analyzing the behavior of their website and app users across all channels and help to utilize this information specifically for marketing purposes. Our solution, which is based on first-party data, ensures maximum data depth for our customers. We are headquartered in Berlin, Germany with offices in Italy, the United Kingdom, France, Poland, and the United States. More than 3,000 customers worldwide rely on our solutions – from old economy to digital pioneers.

DUTIES AND RESPONSIBILITIES

In this role, you will be leading a cross functional team of around 8 to 10 software engineers (Frontend-, Backend- and QA Engineers) which is mainly responsible for our Marketing Automation product. Our powerful high-traffic platform is designed to process more than 300 terabyte raw data and up to 60k requests/sec.

  • Manage, coach and mentor a cross-functional team of engineers to find best solutions for complex problems
  • Improve agile development and continuous deployment process
  • Foster continuous knowledge transfer; lead discussions with the team and management to define best practices and approaches
  • Work with product team throughout the development process and guarantee an aligned technical strategy across all agile teams
  • Ensure continuous process improvement and code quality
  • Set goals, objectives and priorities. Mentor team members, provide guidance by regular performance reviews

REQUIRED SKILLS AND EXPERIENCE

  • 3+ years of experience in leading and coaching development teams in an agile environment
  • Extensive knowledge of agile software development and a strong, clear understanding of software delivery KPIs
  • Modern, i.e. responsive leadership style with high social competence and at the same time goal- and project orientation
  • Ability to maintain a structured working style in a dynamic and fast-paced environment; can manage and prioritize well with a high aspiration for quality balanced with a good sense of pragmatism
  • Excellent communication skills and convincing performance on all hierarchical levels as well as a strong ability to network and shape positive working relationships
  • Expertise in Java, Spring Boot, Microservices, SQL and NoSQL Databases; experience with tools for build and deployment automation (i.e. Maven, Jenkins, Ansible)
  • Fluent in English, German language skills are a big plus

WHAT WE OFFER

  • Prospect: We are a continuously growing team with experts in the most future-oriented fields of customer intelligence. We are dealing with real big data scenarios and data from various business models and industries. Apart from interesting tasks we offer you considerable freedom for your ideas and perspectives for the development of your professional and management skills.
  • Team oriented atmosphere: Our culture embraces integrity, teamwork and innovation. Our employees value the friendly atmosphere that is the most powerful driver within our company.
  • Goodies: Individual trainings, employee discounts, company tickets, team events, table soccer, fresh fruits and a sunny roof terrace.
  • TechCulture: Work with experienced developers who share the ambition for well-written and clean code. Choose your hardware, OS and IDE. Bring in your own ideas, work with open source and have fun at product demos, hackathons and meetups.

INTERESTED?

We look forward to receiving your complete online application including your salary expectations, in addition to your earliest possible starting date. If available, please provide a link to any additional online resources like a GitHub and/or Stack Overflow profile.



Apply Now


No Product positions open at the moment.



No Sales positions open at the moment.



No Marketing positions open at the moment.



No Customer Relations positions open at the moment.



No Administration positions open at the moment.

Benefits

We believe that supporting our employees’ personal development, their health and well-being is the most valuable investment we could ever make. Webtrekk therefore offers the following benefits:

Public transport Ticket

We subsidize your Berlin ticket so you don’t need to worry about how to get from A to B (or even C). The Webtrekk job ticket allows you to use all BVG and S-Bahn services.

Personal Development

All employees receive individual annual training funding. Choose if you’d like to use it for a language class, to attend tech conferences or to improve your presentation skills.

Flexible Working Hours

Tired of strict 9-to-5 rules and mandatory office hours? We trust our employees to manage their own time. No clocking in or out, flexible working hours, home office – that’s us. Because we trust you want to do your best work.

Company Pension

This whole pension thing is too abstract for you but you’d still like to be prepared? We work together with qualified and independent pension consultants who are thrilled to shape the best long-term solution for you. Oh, and of course we pay our share here too.

Discounts

Our customers really appreciate the work we do for them which is why we receive discounts with their businesses. Get ready to shop!

Stay Healthy

Fresh fruit in the kitchen, lunch break running clubs (and office shower facilities), stand-up desks for a healthy back – we make sure you stay fit!

Roof Top

Afterwork drinks or an occasional break – our roof top is always open for you. Enjoy the sun, the view and the company of your colleagues.

Team Events

Each team receives an individual budget for teambuilding and fun events. Don’t think dark conference room – think wakeboarding, escape room, paintballing. You and your teammates choose the event – we make it possible.

Relocation

New job, new people or even a new country – so many changes, so little time! That’s why we support our international colleagues throughout the complete visa and relocation process. We guarantee you a smooth landing in Berlin!

Meet our people

People from all over the world work at Webtrekk. English is our office language. We provide free German lessons. And, of course, we also speak German in our Berlin office.

"Webtrekk not only offers new challenges every day, it also gives me the opportunity to work in an exciting industry and to meet interesting people from all around the world in a friendly atmosphere."

Onur Odabasi

QA Engineer

"Technical trends are changing fast and with expertise in the area of customer intelligence and marketing analytics, Webtrekk contributes significantly to the success of many clients."

Lari Telaranta

Senior Web Developer

"The people at Webtrekk are what makes us successful and truly different. Everyone makes an impact and the whole team constantly performs at their highest levels."

Julia Schwab

Senior Key Account Manager

"Webtrekk combines startup-like possibilities for each individual to have an impact while providing the stability of a large company. I am very happy to be part of the team."

Le Ngoc Duong

Senior Technical Writer

"I love working at Webtrekk because it is a company with so much energy, great products and amazing opportunities. I am surrounded by a diverse team; all intelligent and friendly people. Plus, the culture is very open minded."

Efe Kaptan

Software Developer

"Working at Webtrekk is wonderful, not only because of the challenges and exciting tasks, but also the great, friendly atmosphere. They care about all employees, no matter what their background."

Fon Sukchaya

QA Engineer

The Webtrekk Offices

Berlin

Our office is in the heart of Berlin. Webtrekk was founded here and still feels very much at home. Berlin reflects the Webtrekk culture: diverse, hard-working and playful. Spot the TV tower from our roof terrace and socialize with a beer after our monthly town hall meetings. We all work together to create Webtrekk – that’s why you’ll see Sales Manager scooting down the corridor to chat with the Product Owner. Not without a stop in the kitchen to see if there’s any cake left…

Madrid

Welcome to our Madrid office. A fantastic location in the central business district. This area perfectly blends with our core values: dynamic, cosmopolitan, innovative and above all, full of passion. We share a building with other companies at the forefront of digital technology and love to exchange ideas. Within our own office, all departments sit together in a unique space where we can avoid silos and practice what we know best: offering our customers the best possible service.

Milan

We are located in the heart of Milan, Sant’Ambrogio. The area is full of culture, design and art. It hosts international and sustainable design projects and is dedicated to architecture. Together with Mapp, we ensure that our customers can make great data-driven decisions and are successful with their cross-channel marketing activities.

The Mapp Offices

Webtrekk is a Mapp company. Mapp is headquartered in San Diego with global offices in eight countries. Find out where

Get in Touch

We are happy to answer any questions you have about working at Webtrekk
and becoming part of our community.

Juliane Schön

Head of HR

Contact